If you do not agree with this Privacy Policy, please do not access or use our Site or services.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically.
Information You Provide
- Personal Information: When you contact us via our contact form, request a consultation, or sign up for updates, you may provide your name, email address, phone number, company name, and any other details in your message.
- Business Information: For clients, we may collect details related to your project, such as branding preferences, software requirements, or marketing goals.
- Payment Information: If you purchase services, we collect billing details (e.g., credit card information) through secure third-party processors. We do not store payment card details directly.
Automatically Collected Information
- Device and Usage Data: We use cookies, web beacons, and similar technologies to collect data such as your IP address, browser type, device identifiers, pages viewed, time spent on the Site, and referring URLs. This helps us improve user experience and analyze Site traffic.
- Analytics: We use tools like Google Analytics to track user behavior and demographics anonymously.
- Location Data: If you enable location services, we may collect approximate location based on your IP address.
We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs) unless directly relevant to a service you request and with your explicit consent.
2. How We Use Your Information
We use your information to:
- Provide and improve our services, such as developing websites, designing brands, running digital marketing campaigns, building software, or offering Salesforce consulting.
- Communicate with you, including responding to inquiries, scheduling appointments, sending business updates, or providing project notifications via email or SMS (if you opt in).
- Send transactional messages, such as appointment reminders or project status alerts.
- Analyze Site usage and trends to enhance functionality and user experience.
- Comply with legal obligations, prevent fraud, and enforce our terms.
- For marketing purposes, if you consent, such as sending newsletters or promotional offers related to our services.
We may use aggregated or anonymized data for research or statistical purposes.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following ways:
- Service Providers: With third-party vendors who assist us in operating the Site or providing services (e.g., hosting providers, analytics tools, payment processors, or SMS platforms). These providers are contractually obligated to use your information only for the purposes we specify and to protect it.
- Business Partners: For collaborative projects, such as Salesforce integrations, with your consent.
- Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Mobile Information: We will not share or sell your mobile information with third parties for promotional or marketing purposes.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies are required for Site functionality, while others (e.g., for analytics or advertising) are optional. For more details, see our Cookie Policy (if applicable, or integrate here).
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
- Access and Update: You may request access to, correction of, or deletion of your personal information by contacting us.
- Opt-Out: You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages. Note that you may still receive transactional communications.
- Do Not Track: We do not respond to browser Do Not Track signals.
- California Residents: Under the California Consumer Privacy Act (CCPA), you have rights to know, delete, and opt out of the sale of your personal information (which we do not sell).
- GDPR (EU Residents): If applicable, you have rights to access, rectify, erase, restrict processing, data portability, and object to processing.
To exercise these rights, contact us at support@valonconsultinggroup.com.
7. Children’s Privacy
Our Site and services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children. If we learn we have collected such information, we will delete it.
8. International Transfers
We are based in the United States. If you are accessing our Site from outside the US, your information may be transferred to and processed in the US, where data protection laws may differ.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Site after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Valon Consulting Group 12600 Bissonnet A-4 Houston, TX 77099 Email: support@valonconsultinggroup.com Phone: +1 (832) 409-1235